Metropolitan Gymnastics in Kent, Washington

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• Kyle Wachter

  Posted Aug, 24 2019

  This place will work for their customers.
  
  I rented out the gym for my daughter's 2nd birthday party. I called and scheduled the date over a month in advance, for Saturday at 4pm. The week before the party they call and confirm that our time is SUNDAY at 4pm. I tell them it isn't, and we'd like our Saturday time back, but they have someone else under that day and time and cannot give to us. Because of this, people couldn't show up to the party since they had it in their schedule for Saturday instead of Sunday, which includes people coming from out of state. Not only that, but the Seahawks game was at 5:30pm that day (there's no way I would have schedule the party that close to the game).
  
  In the end, we had a lower than expected turnout... a whole gym with not a lot of people. I raised the issue with management, who actually fought FOR ME with upper management as I made my case and they relayed it to the owners. They ended up refunding me some of the money, which I told them was fair.
  
  The gym itself is excellent. This is a quality facility. But remember, it is a gym, and it smells like one (you'll get used to it in 10 minutes)! The staff was excellent, helping out with the birthday party more than I expected. Very nice and professional.
  
  I recommend Metropolitan Gymnastics.

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